Privacy Policy

Last updated: 2/7/2026

Thump Coffee values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us online, or engage with our cafés. By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Billing and shipping information for online purchases

  • Information you submit through contact forms, newsletter sign-ups, or event inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring website or search terms

This information helps us understand how people use our site and improve the experience.

How We Use Your Information

We use the information we collect to:

  • Process orders and fulfill purchases

  • Communicate with you about orders, updates, or inquiries

  • Send occasional emails or newsletters if you opt in

  • Improve our website, products, and services

  • Maintain site security and prevent misuse

We do not sell or rent your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember preferences

  • Analyze site traffic and performance

  • Support basic functionality like shopping carts

You can control or disable cookies through your browser settings, though some site features may not function properly without them.

Third-Party Services

We may use trusted third-party services to help operate our website and business, such as:

  • Payment processors

  • Email marketing platforms

  • Website analytics tools

These providers only have access to the information necessary to perform their services and are required to protect it.

Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link

  • Request access to, correction of, or deletion of your personal information

  • Contact us with questions about how your data is handled

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Thump Coffee
hello@thumpcoffee.com

Bend, Oregon